Warranty Information

Effective Date: 10/25/2023

At Luire, we are committed to providing you with high-quality jewelry that you can enjoy for years to come. We stand by the craftsmanship and durability of our products. This Warranty Information outlines the details of our warranty policies and what you can expect when you choose Luire.

Limited Warranty

Luire offers a limited warranty on all of our jewelry. This warranty covers manufacturing defects and workmanship issues.

What's Covered

Our warranty covers the following:

  1. Manufacturing Defects: We guarantee that your jewelry will be free from manufacturing defects, including issues related to materials and workmanship.

  2. Stones and Gemstones: We warrant that the stones or gemstones in our jewelry will be free from defects in materials and craftsmanship.

What's Not Covered

Our warranty does not cover the following:

  1. Normal Wear and Tear: Regular wear and tear, damage from accidents, misuse, or neglect are not covered.

  2. Loss or Theft: We are not responsible for lost or stolen jewelry.

  3. Modifications: Any alterations or modifications made to the jewelry by a third party will void the warranty.

Making a Warranty Claim

If you believe your jewelry has a manufacturing defect or workmanship issue covered by our warranty, please follow these steps:

  1. Contact us at Lw.luire@gmail.com to initiate a warranty claim. Provide your order number and details of the issue.

  2. We will guide you through the process, which may include returning the item for inspection.

  3. If the issue is deemed to be a manufacturing defect, we will repair or replace the item at our discretion.


Please note that our warranty does not cover any additional costs associated with the warranty claim, such as shipping, repair, or insurance.

Maintenance and Care

To keep your jewelry in excellent condition, we recommend regular maintenance. We offer cleaning and inspection services to help identify and address any potential issues.

Contact Us

If you have any questions or concerns about our Warranty Information, please don't hesitate to contact us: