Welcome to the Luire FAQ page. We're here to address your questions and provide you with the information you need. If you don't find the answer you're looking for, please feel free to contact us at Lw.luire@gmail.com or +917946039169.


Ordering and Payment

Q: How do I place an order with Luire?
A: You can easily place an order through our website. Browse our collections, select your favorite pieces, add them to your cart, and follow the checkout process. If you need assistance, don't hesitate to reach out to us.


Q: What payment methods do you accept?
A: We accept major credit cards, including Visa, MasterCard, and Maestro. Additionally, we offer secure payment options such as PayPal. Your payment information is always kept safe.

Shipping and Delivery

Q: How long does it take to receive my order?
A: The delivery time depends on your location and the shipping method you choose during checkout. We offer both standard and express shipping options. You can find estimated delivery times on our shipping page.

Q: Do you ship internationally?
A: Yes, we offer international shipping to many countries. Shipping rates and times may vary, so please check our international shipping details during the checkout process.

Returns and Exchanges

Q: What is your return policy?
A: We have a generous return policy. If you're not satisfied with your purchase, you can initiate a return within 5 to 7 Business days of receiving your order. Please review our Return & Exchange Policy for complete details.

Q: How do I start a return or exchange?
A: To start a return or exchange, please contact our customer support team at Lw.luire@gmail.com with your order number and details about the item you wish to return or exchange. We'll guide you through the process.

Product and Customization

Q: Do you offer customization services?
A: Yes, we offer customization options for many of our pieces. Whether it's personalized engravings, custom designs, or modifications, we can work with you to create a unique piece of jewelry. Contact us to discuss your ideas.

Q: Are your gemstones and materials ethically sourced?
A: Yes, we are committed to ethical and sustainable sourcing practices. We ensure that our materials are responsibly obtained and of the highest quality.

Contact Us

If you have any more questions or need assistance with anything else, please don't hesitate to contact us: We're here to provide you with exceptional service and information to make your jewelry shopping experience enjoyable.